Selecting the Right MSP to Support Human Capital Procurement
Selecting the right Managed Service Program (MSP) to support your organization’s human capital management program has never been more difficult. This is paradoxical because there has never before been as impressive a field of solutions and providers to choose from. To understand where your company needs to go with its choice of solutions, it is instructive to first understand where these solutions came from.
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Overcoming the Challenges of Managing Project-Based Engagements
As Managed Service Program solutions mature, more companies are expanding the scope
of their program beyond contingent labor, and incorporating project-based services as well.
Although differences between the two work categories certainly exist, the processes, policies,
and controls used for contingent labor can be adopted and adapted to produce the same
results. This paper analyzes some of the key challenges associated with managing project based
outside services, and how to overcome them.
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Cost is King, but Quality is the Power Behind the Throne
Companies typically invest in a managed service plan to drive cost savings; however, focusing on cost alone without also paying close attention to resource quality will likely increase costs in the long term.
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Business Intelligence for Service Procurement: The Next Evolutionary Leap
When competing technologies reach parity in terms of the functionalities and capacities they offer, advantages must be gained through emphasis on other factors. Organizations should feel compelled to investigate which technology providers offer the specialization and support that best help them achieve their respective goals. What should an organization look for in choosing a human capital solution when all the offerings seem to present the same technology? The next step in the evolution of supply chain management can be summed up in a single word: intelligence.
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Determining the Fiscal Security of a BPO Provider
Some prudent companies take a fairly aggressive stance when it comes to performing due diligence, but nothing spurs a company to action faster – verifying the financial stability and fiscal responsibility of their key service providers – than a crisis in confidence surrounding global economics.
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Strategic Staffing: Implementing a Managed Service Program to Maximize Profit and Reduce Risk
The imminent retirement of the largest single demographic in US history – the Baby Boom generation – will make a significant impact upon the availability of labor in the U.S. To what degree the effects will be felt is a matter of debate by economists and business leaders. Increases in productivity, increases in legal immigration and increases in offshore outsourcing will all help ameliorate some of the predicted shortages.
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Essential Considerations on Effective Global Procurement
There have been numerous, high profile instances of companies whose forays into the global theater of operations have yielded unforeseen and damaging consequences. Still, there is near universal agreement that this practice must be performed and performed correctly. So, why do some companies’ efforts to move into new global markets flourish while others founder?
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Calculating ROI in an Managed Services Program for Contingent Workforce Procurement
Return on Investment (ROI) is one of the most powerful metrics a business can use to make decisions about investments, purchases, and projects to undertake. Although the calculation itself is straightforward, identifying the appropriate variables and collecting cost and benefit data needed to complete the calculation is a far bigger challenge. This paper outlines the importance of calculating ROI, and provides insight into how to capture ROI figures from investment in a managed services program (MSP) for contingent workforce procurement.
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