Supply Chain Industry Analyst Opinions

Aggregating the public opinions of the analysts and consultancies who serve the services procurement industry, this area will offer their selected thoughts, analysis and recommendations on a wide range of topics related to human capital supply chain management.

Ways That Recruitment Process Outsourcing is Changing in Scope and Complexity

Hary Bottka, Director CHRO Services, TPI, writes about how the Recruitment Process Outsourcing (RPO) landscape is becoming more complex as it grows in adoption. A broader scope, more complex requirements and involvement of larger client teams are areas that Bottka points out need greater attention during the provider evaluation and selection process.  Given that a Managed Service Provider (MSP) applies a procurement methodology to the acquisition of human capital, it makes sense to consult a MSP when considering RPO.  The management of a global supply base makes MSP firms an invaluable and growing resource for all types of labor types whether they are full-time, contingent or statement of work.  Read More

How to Be a Partner to the Financial Services Sector Through Recovery

Paul Reynolds, Director and Chief Research Officer, TPI recommends that Financial Services firms continue to identifying opportunities to outsource pieces of their business since profits are harder to come by in this economic environment.   Historically a vertical that uses outsourcing extensively, Reynolds says smart financial services firms are using the economic downturn to reshape their business models. As more value-add and complex analytical work is being outsourced, or performed by contingent labor, companies often turn to a Managed Service Provider to implement a structured process that drives compliance and efficiency.   Read More