Mark LeClair, Chief Operating Officer
As Chief Operating Officer for Volt Consulting MSP, Mark draws upon his 16 years of management in contingent workforce procurement, global customer service, staffing and project-related services. He oversees all operations in North America, Latin America and Asia-Pacific. He also works closely with Volt’s UK-based EMEA operations.
A member of the Volt team since 2001, Mark has applied his skills in program management and his Six Sigma expertise to improve process efficiencies and drive cost savings for the contingent workforce programs of Volt Consulting’s Fortune 1000 clients.
Under Mark’s leadership, the Client Program Operations department won the prestigious 2009 Stevie Award from the American Business Association in the category of Best Support Department in North America. In 2010, Mark was named as a ‘Pro to Know’ by Supply and Demand Chain Executive magazine for his efforts at streamlining global services procurement and maximizing quality controls using Six Sigma processes for Volt Consulting - Managed Service Programs’ global client base. His efforts significantly reduced sourcing cycle time and fulfillment, while at the same time delivering higher quality candidates at more competitive bill rates to clients.
Mark holds a Bachelor's Degree in Human Resources & Services from Eastern Connecticut State University. He is a Six Sigma Black Belt.